PRIVACY POLICY, TERMS AND CONDITIONS

This Agreement was last modified on 18 June, 2023.

All activities and rules directly related to PT. KILAT BERKAH ABADI (https://kilatgraphic.com) will be fully regulated by the terms and conditions below.

We may change our Terms and Conditions at any time. Your use of the webstore PT. KILAT BERKAH ABADI must follow any changes that are part of the agreement and be bound by the terms in accordance with the existing changes without exception.

Privacy Policy

We take our customers' privacy seriously and we will only collect and use personal information.

Content and Promotion

The product colors seen in the product photos available on the PT. KILAT BERKAH ABADI webstore have been tried to be as accurate as possible to the actual product colors. However, we cannot guarantee 100% that the color you see on your monitor is the same as the color of our original product photo because there are many external factors that influence the color of the photo on your monitor, such as the color settings and theme of your monitor, which are beyond our control.

Any content or promotions described or posted on the respective PT. KILAT BERKAH ABADI webstore are regulated in accordance with the regulations in the promotional event. From time to time we may hold promotional events and distribute vouchers with different promotional conditions and voucher codes. You are responsible for the security and confidentiality of use of the code.

Process

We reserve the right not to process an order if we cannot validate your payment for reasons such as different account holder names or incomplete payment. We also have the right not to process your order if the product is out of stock and the system fails/errors. We will refund your payment in full.

Payment

Currently, the payment methods we provide are:
- Payment by Bank Transfer.
- Payment by Credit Card.
- Payment using Internet Banking

If payment is not made within 1×24 hours, the invoice you receive will automatically expire and no longer be valid, so the order will be declared cancelled. You can reorder, but we do not guarantee the availability of these products.

You must confirm on the Payment Confirmation page.

We are not responsible for misuse of credit cards or any payment instruments that belong to you and are beyond the scope of our supervision.

Delivery

We use 3rd party applications such as email, cloud drive and WhatsApp for the delivery process. We will send the delivery process immediately when the design has been fixed and we have received payment.

You can ask about the design you have ordered via the contact provided on this website

Order Cancellation

Orders can be canceled unilaterally if:
- You have not made a payment.
- We have not received your payment.
- The valid date on the invoice for the order has expired.

Money refund

Your refund will be transferred to your bank account. You must provide important information such as your full name and your bank account number.

External Site Links

Links to external websites are provided on the PT. KILAT BERKAH ABADI webstore for convenience purposes. By clicking on a third party link, you will leave PT. KILAT BERKAH ABADI. Our site does not support the content of external link parties and is not responsible for the content of external parties. The privacy and security policies of external websites may differ from those applicable to this site. You should review the privacy policies and other terms of use of third party websites, in particular, how they collect and use any personal information.

Agreement

You have agreed that you will be responsible for your activities on the PT. KILAT BERKAH ABADI webstore. If we see that you are or have been involved in activities that violate our Terms and Conditions, we will stop your access to the PT. KILAT BERKAH ABADI webstore, either temporarily or permanently. If you violate the Terms and Conditions, but there is no action from us, we will still have the right to use our rights in other situations where you violate our Terms and Conditions.

Dispute

All disputes arising and/or related to activities occurring on the PT. KILAT BERKAH ABADI webstore will be resolved by deliberation by referring to the terms and conditions on this page. You agree not to file legal claims and/or lawsuits or spread bad news in any media, in any form, which has a negative impact on us.

Compensation

You have agreed to assist us, defend us, and hold PT. KILAT BERKAH ABADI harmless, both its directors and employees, from liability, claims, expenses, damages and losses, including legal costs, arising from any violation of the Terms and Terms by you, including the use of this site by other parties who use your account, whether caused intentionally or unintentionally.

Operational hour

We will check the payment confirmation form and process your order on the operational days and times of the PT. KILAT BERKAH ABADI office, namely Monday-Saturday, 09.00-21.00 WIB and all communication (via email, whatsapp, telephone, SMS, etc.) and order processing can be carried out during these working hours and online orders can be made 24 hours/7 days.

We will respond as quickly as possible.